{"id":3581,"date":"2021-04-29T07:16:44","date_gmt":"2021-04-29T07:16:44","guid":{"rendered":"https:\/\/www.livejourney.com\/?page_id=3581"},"modified":"2021-11-05T15:33:15","modified_gmt":"2021-11-05T15:33:15","slug":"usecase-finance","status":"publish","type":"page","link":"https:\/\/livejourney.com\/fr\/usecases\/cas-client-finance\/","title":{"rendered":"Le Process Mining appliqu\u00e9 \u00e0 la Finance"},"content":{"rendered":"
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Cas clients en Finance<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Order-to-cash<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\"livejourney\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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ENJEUX<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Un des leaders de la Sant\u00e9\/Soin veut r\u00e9duire les diff\u00e9rentes possibilit\u00e9s de moyen de paiement\u00a0dans ses processus O2C, tout comme les modifications\u00a0des paniers. Pas seulement leur abandon, mais aussi la provenance du cash (changement de compte en banque par exemple).<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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SOLUTION<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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En analysant\u00a0les processus O2C pendant seulement 4 semaines\u00a0Livejourney\u00a0a identifi\u00e9 de multiples lots non-conformes qui \u00e9taient\u00a0cach\u00e9s dans les processus. Nous avons\u00a0imm\u00e9diatement mis en \u00e9vidence\u00a0d'\u00e9normes pertes de temps mais aussi de nombreux\u00a0doublons\/retours, et certains fournisseurs ont \u00e9t\u00e9 observ\u00e9s de pr\u00e8s.\u00a0<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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RESULTAT<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Une r\u00e9duction\u00a0des co\u00fbts par transaction, un gain de rendement sur les paiements et un risque r\u00e9duit pour la gestion des \u00e9changes. Pour un gain financier total de 400% du prix de Livejourney.\u00a0\u00a0<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\"livejourney<\/figure>

1<\/h4>

process O2C<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\"livejourney<\/figure>

1<\/h4>

mois<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\"livejourney<\/figure>

150k \u20ac<\/h4>

\u00e9conomis\u00e9s en 4 mois<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Procure-to-pay<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\"Livejourney\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\"Livejourney\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\"Livejourney\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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ENJEUX<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Un fabricant veut acc\u00e9l\u00e9rer\u00a0ses livraisons en identifiant les goulots d'\u00e9tranglement dans ses process :\u00a0 Quelle \u00e9tape ralenti dans les process ? Mais le plus important : Quand\u00a0cela arrive-t-il ? De plus, le process doit \u00eatre track\u00e9 concernant\u00a0la conformit\u00e9 RSE.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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SOLUTION<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Livejourney visualise\u00a0le process dans sa globalit\u00e9 et analyse\u00a0imm\u00e9diatement\u00a0les d\u00e9lais entre chaque \u00e9tape. Les goulots d'\u00e9tranglement,\u00a0\u00e9tant ponctuels, ont d\u00e9montr\u00e9 que les retraitements peuvent potentiellement\u00a0\u00eatre automatis\u00e9s.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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RESULTAT<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Un process plus rapide\u00a0a \u00e9t\u00e9 mis en place apr\u00e8s quelques mois\u00a0et Livejourney est toujours\u00a0actif dans l'analyse\u00a0quotidienne\u00a0des anomalies comme des retards de paiement. Bien entendu, la d\u00e9marche de conformit\u00e9 RSE a gagn\u00e9\u00a0plusieurs semaines\u00a0et la relation fournisseur est bien meilleure.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\"livejourney<\/figure>

1<\/h4>

P2P<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\"livejourney<\/figure>

1<\/h4>

ann\u00e9e<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\"usecase<\/figure>

- 20%<\/h4>

de retard de paiement en 6 mois<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Ajout d\u2019un nouveau fournisseur<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\"Livejourney\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\"Livejourney\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\"Livejourney\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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ENJEUX<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Le process pour ajouter un nouveau fournisseur dans le syst\u00e8me des achats est tr\u00e8s complexe \u00e0 cause des \u00e9tapes de v\u00e9rification qui prennent plusieurs mois. Les employ\u00e9s\u00a0h\u00e9sitent alors\u00a0\u00e0 s\u00e9lectionner de nouveaux\u00a0fournisseurs\u00a0et l'innovation en p\u00e2tit sur le long terme.\u00a0<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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SOLUTION<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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En analysant\u00a0l'historique\u00a0de donn\u00e9es sur 3 ans, Livejourney\u00a0est capable d'identifier\u00a0plusieurs\u00a0probl\u00e8mes :

  • l'outil\u00a0des achats\u00a0n'est pas capable de remplir\u00a0les caract\u00e9ristiques en une fois\u00a0(causant ainsi des boucles et des retraitements anormalement longs)<\/li>
  • une validation avec beaucoup de retraitement\u00a0compos\u00e9e de variables complexes dans le process.<\/li><\/ul><\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    RESULTAT<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    La nouvelle mani\u00e8re digitale\u00a0d'analyse de ce\u00a0processus\u00a0complexe a sauv\u00e9\u00a0de nombreuses heures\u00a0de r\u00e9union\u00a0et d'analyse. Livejourney a fourni une mani\u00e8re de refondre certaines \u00e9tapes et les rendre plus simple.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    \"livejourney<\/figure>

    1<\/h4>

    process<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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    \"livejourney<\/figure>

    3<\/h4>

    mois<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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    \"livejourney<\/figure>

    50%<\/h4>

    de temps \u00e9conomis\u00e9<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

    \n\t\t\t
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    \n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    Use cases in Finance Order-to-cash THE CHALLENGE A large healthcare company wanted to minimize the number of payments occurring in its Order to cash process and streamline changes in sales orders. Not only were these transactions vulnerable to loss and lost revenue, cash flow control was at risk (for example, due to bank account changes). […]<\/p>","protected":false},"author":7,"featured_media":3007,"parent":916,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":""},"yoast_head":"\nLivejourney - Use cases in financial processes (O2C, P2P, etc.)<\/title>\n<meta name=\"description\" content=\"Process mining is very interesting to expect operational excellence in financial processes. 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